All Systems Operational
Dutchie POS Operational
90 days ago
99.97 % uptime
Today
Register Operational
90 days ago
99.94 % uptime
Today
Backoffice Operational
90 days ago
99.94 % uptime
Today
Compliance Operational
Reporting Operational
90 days ago
100.0 % uptime
Today
Dutchie POS API Operational
90 days ago
100.0 % uptime
Today
Dutchie Ecommerce Operational
90 days ago
100.0 % uptime
Today
Dispensary Portal ? Operational
90 days ago
100.0 % uptime
Today
Consumer Menus ? Operational
90 days ago
100.0 % uptime
Today
Order Terminal Operational
90 days ago
100.0 % uptime
Today
Dutchie Plus Operational
90 days ago
100.0 % uptime
Today
Secure Data Share Operational
90 days ago
100.0 % uptime
Today
Payments Solutions Operational
Pay By Bank Operational
Dutchie Hub Operational
Traceability & Compliance Operational
BioTrack Operational
Leaf Data Operational
MassCIP Operational
Metrc Operational
MMUR Operational
MN OMC Operational
NYC MCDMS Operational
PMP Operational
VCCB ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Resolved - This incident has been resolved.
Nov 19, 21:58 EST
Monitoring - The 3rd party provider has implemented a fix that appears to have restored service. Engineering continues to monitor the situation.
Nov 19, 21:42 EST
Identified - We have identified an issue with a 3rd party provider and are awaiting resolution. Users attempting to checkout with a credit card in Canada may experience service disruption. Please select a different payment option or pay in store.
Nov 19, 21:07 EST
Investigating - We are currently investigating this issue.
Nov 19, 20:44 EST
Nov 18, 2024

No incidents reported.

Nov 17, 2024
Resolved - This incident has been resolved.
Nov 17, 16:40 EST
Update - We are continuing to work on a fix for this issue.
Nov 17, 16:31 EST
Identified - The issue has been identified and a fix is being implemented.
Nov 17, 16:03 EST
Update - We are continuing to investigate this issue.
Nov 17, 15:30 EST
Update - We are continuing to investigate this issue.
Nov 17, 15:05 EST
Investigating - Biotrack Illinois is experiencing an elevated error rate, which is particularly impacting checkout functionality.
Nov 17, 15:03 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Resolved - Biotrack has confirmed that the issue should be resolved, and transactions no longer appear to be timing out; functionality should be back to normal at this time.
Nov 10, 22:21 EST
Investigating - We are observing increased latency and timeouts in Biotrack Illinois. We have contacted BioTrack and are working with them to help identify the issue.
Nov 10, 19:19 EST
Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - Metrc has completed their routine maintenance and all services are operational.
Nov 8, 10:14 EST
Investigating - We are observing increased latency and timeouts in METRC for multiple states. We have contacted METRC and the ticket number is 02223590.
Nov 8, 00:57 EST
Nov 7, 2024

No incidents reported.