All Systems Operational

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Greenbits Status: https://status.greenbits.com

Uptime over the past 90 days. View historical uptime.
Dutchie POS Operational
90 days ago
99.99 % uptime
Today
Register Operational
90 days ago
99.97 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
Compliance Operational
Reporting Operational
90 days ago
100.0 % uptime
Today
Dutchie POS API Operational
90 days ago
100.0 % uptime
Today
Dutchie Ecommerce Operational
90 days ago
99.99 % uptime
Today
Dispensary Portal ? Operational
90 days ago
100.0 % uptime
Today
Consumer Menus ? Operational
90 days ago
99.99 % uptime
Today
Order Terminal Operational
90 days ago
100.0 % uptime
Today
Dutchie Plus Operational
90 days ago
99.99 % uptime
Today
Secure Data Share Operational
90 days ago
100.0 % uptime
Today
Payments Solutions Operational
DutchiePay Operational
Dutchie Hub Operational
Traceability & Compliance Operational
BioTrack Operational
Leaf Data Operational
MassCIP Operational
Metrc Operational
MMUR Operational
MN OMC Operational
NYC MCDMS Operational
PMP Operational
VCCB ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
POS Latency - bluegate.pos.dutchie.com
Resolved - This incident has been resolved.
Apr 5, 22:46 EDT
Update - A fix has been implemented and we are monitoring the results. Data for static reports are now current.
Apr 5, 18:43 EDT
Update - A fix has been implemented and we are monitoring the results. Data for static reports is a bit delayed at this time.
Apr 5, 18:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 18:14 EDT
Update - We are continuing to investigate this issue.
Apr 5, 17:53 EDT
Update - We are continuing to investigate this issue.
Apr 5, 16:35 EDT
Investigating - Customers accessing Dutchie POS via bluegate.pos.dutchie.com may experience degraded system performance. Our team is investigating.
Apr 5, 16:03 EDT
New York Traceability (MCDMS) Degraded
Resolved - This incident has been resolved.
Apr 5, 18:30 EDT
Monitoring - We are monitoring degraded performance with the NY MCDMS Traceability system.
Apr 5, 12:06 EDT
Dutchie POS Guest List Not Updating
Resolved - Our 3rd party vendor is back online. We don't anticipate any further disruption.
Apr 5, 07:12 EDT
Monitoring - Our team has implemented a workaround. You should see your guest list begin to auto-refresh after you manually refresh your browser for the first time.
Apr 4, 17:21 EDT
Investigating - We are seeing issues with Dutchie POS Guest List not automatically updating. Workaround: users should refresh their browsers as needed to see updates in to their guest list.
Apr 4, 16:47 EDT
Dutchie Hub Outage
Resolved - Our 3rd party vendor is back online. We don't anticipate any further disruption.
Apr 5, 07:11 EDT
Update - All DutchieHub devices with connectivity have successfully received the update that enables the fallback solution for device communication during outages of this kind. The incident with our 3rd party provider is ongoing. The fallback solution will allow all DutchieHub functionality other than live cart streaming, and requests for payment may have a slightly higher latency than normal. We have identified which customers have not had a successful app update and will reach out to them directly. We will leave this incident open until our 3rd party provider is back up and we have validated and reenabled our typical work flow.
Apr 4, 20:13 EDT
Monitoring - One of our third-party providers is having an outage, and as a result, all payment processing through Dutchie Hub went down. We have restored this processing by enabling a fallback solution. However, only customers on current versions of the Dutchie Hub app have been restored. We are pushing an app update to all devices that do not have the latest version. Please ensure your devices are powered on and connected to wifi to receive the update.
Apr 4, 17:05 EDT
Investigating - Our team is investigating an outage with Dutchie Hub.
Apr 4, 16:35 EDT
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