All Systems Operational
Dutchie POS Operational
90 days ago
99.94 % uptime
Today
Register Operational
90 days ago
99.99 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
Compliance Operational
90 days ago
99.71 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Dutchie POS API Operational
90 days ago
100.0 % uptime
Today
Dutchie Ecommerce Operational
90 days ago
99.74 % uptime
Today
Dispensary Portal ? Operational
90 days ago
99.74 % uptime
Today
Consumer Menus ? Operational
90 days ago
99.74 % uptime
Today
Order Terminal Operational
90 days ago
99.74 % uptime
Today
Dutchie Plus Operational
90 days ago
99.74 % uptime
Today
Payments Solutions Operational
90 days ago
100.0 % uptime
Today
DutchiePay Operational
90 days ago
100.0 % uptime
Today
Dutchie Pin-Debit Operational
90 days ago
100.0 % uptime
Today
Traceability & Compliance Operational
90 days ago
99.82 % uptime
Today
BioTrack Operational
90 days ago
100.0 % uptime
Today
Metrc Operational
90 days ago
99.59 % uptime
Today
Leaf Data Operational
90 days ago
100.0 % uptime
Today
MassCIP Operational
90 days ago
100.0 % uptime
Today
MMUR Operational
90 days ago
100.0 % uptime
Today
PMP Operational
90 days ago
100.0 % uptime
Today
NYC MCDMS Operational
90 days ago
98.31 % uptime
Today
Data Warehousing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 3, 2023

No incidents reported today.

Jun 2, 2023
Resolved - This incident has been resolved.
Jun 2, 11:36 EDT
Investigating - We have notified Metrc Support team that we are continuing to see timeouts in Metrc MA. Metrc Ticket - 1827903
May 31, 17:13 EDT
Jun 1, 2023

No incidents reported.

May 31, 2023
Resolved - This incident has been resolved.
May 31, 12:27 EDT
Investigating - We are currently working with the Metrc Support team regarding errors observed by our Metrc NV customers. Metrc Ticket - 1827963
May 30, 14:47 EDT
Resolved - Metrc Support has notified us that the issues in Metrc MA should now be resolved. Should you continue to experience errors, please contact Dutchie Support. Metrc Ticket - 1827903
May 31, 10:41 EDT
Update - We are continuing to work with the Metrc Support team regarding timeouts in Metrc MA. Metrc Ticket - 1827903
May 30, 17:12 EDT
Investigating - We are currently working with the Metrc Support team regarding timeouts observed by our Metrc MA customers. Metrc Ticket - 1827903
May 30, 13:35 EDT
May 30, 2023
Resolved - This incident has been resolved.
May 30, 12:20 EDT
Investigating - Customers in multiple states are receiving "The delivery cannot be found in METRC. Please try marking the order ready for delivery again in Delivery Options." when attempting to process deliveries. Metrc is aware of the issue and we are working closely with them. The Metrc ticket number of this incident is 1825897
May 26, 20:23 EDT
Resolved - Error rates have largely recovered at this time.
May 30, 11:20 EDT
Identified - We are seeing elevated error rates from AlpineIQ, starting at 10:08 AM EDT. Customers using AlpineIQ will see additional latency on checkouts until this is resolved. We have reached out to AlpineIQ and are monitoring the situation.
May 30, 10:51 EDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
May 25, 2023
Resolved - This incident has been resolved.
May 25, 19:50 EDT
Investigating - Ticket 1825897 has been opened with Metrc. We have been notified by metrc that users are seeing timeout and error responses when attempting integrated activity. Metrc has acknowledged an issue on their side that is being addressed.
May 25, 11:12 EDT
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.