All Systems Operational

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Greenbits Status: https://greenbitsinc.statuspage.io

Uptime over the past 90 days. View historical uptime.
Dutchie POS Operational
90 days ago
99.91 % uptime
Today
Register Operational
90 days ago
99.63 % uptime
Today
Backoffice Operational
90 days ago
99.99 % uptime
Today
Compliance Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
99.92 % uptime
Today
Dutchie POS API Operational
90 days ago
99.99 % uptime
Today
Dutchie Ecommerce Operational
90 days ago
99.99 % uptime
Today
Dispensary Portal
Operational
90 days ago
99.99 % uptime
Today
Consumer Menus
Operational
90 days ago
99.99 % uptime
Today
Order Terminal Operational
90 days ago
99.99 % uptime
Today
Dutchie Plus Operational
90 days ago
99.99 % uptime
Today
Payments Solutions Operational
DutchiePay Operational
Dutchie Pin-Debit Operational
Text 2 Pay Operational
Traceability & Compliance Operational
90 days ago
99.81 % uptime
Today
BioTrack Operational
90 days ago
100.0 % uptime
Today
Metrc Operational
90 days ago
98.71 % uptime
Today
Leaf Data Operational
90 days ago
100.0 % uptime
Today
MassCIP Operational
90 days ago
100.0 % uptime
Today
MMUR Operational
90 days ago
100.0 % uptime
Today
PMP Operational
90 days ago
100.0 % uptime
Today
NYC MCDMS Operational
90 days ago
100.0 % uptime
Today
Data Warehousing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023
Increased checkout latency on subset of in store payments (Hypur)
Resolved - This incident has been resolved.
Oct 3, 14:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 14:54 EDT
Investigating - We are experiencing increased latency from our Hypur integration exceeding 30 seconds, leading to slow checkouts for customers using this payment option. Our team is currently investigating.
Oct 3, 14:37 EDT
Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
NY State Traceability issues
Resolved - NYS has confirmed that the issue is resolved. We are no longer seeing errors or timeouts.
Sep 29, 13:15 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 13:14 EDT
Identified - NYS has confirmed they are aware of the issue and are working to resolve it.
Sep 29, 12:38 EDT
Investigating - We are seeing increased latency and timeouts with NY State MCDMS. Customers ability transact may be impaired.
Sep 29, 12:31 EDT
Sep 28, 2023
Intermittent issues with Text 2 Pay service
Resolved - This incident has been resolved.
Sep 28, 16:26 EDT
Investigating - Our team is investigating issues with our Text 2 Pay service.
Sep 28, 15:53 EDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Dutchie Hardware Terminals Experiencing Issue
Resolved - This incident has been resolved.
Sep 20, 18:12 EDT
Update - Teams are actively engaged in communicating steps to resolve this issue with the Dutchie Terminals.
Sep 20, 11:48 EDT
Identified - A workaround for the Dutchie Hardware Terminals has been identified and will be communicated out to impacted customers.
Sep 20, 11:11 EDT
Update - Teams are still engaged and investigating a root cause for the Dutchie Terminal outage. Another updated will be provided in 15 minutes.
Sep 20, 10:42 EDT
Investigating - We are currently investigating an issue with the Dutchie Hardware Terminals blocking the usage of the devices.
Sep 20, 10:22 EDT
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