Investigating - We are currently seeing reports of the following error when completing METRC deliveries:

"Contents from package cannot be sold because the sold quantity exceeds the Package quantity"

METRC ticket number 02137696

Feb 22, 2024 - 16:48 EST
Dutchie POS Operational
90 days ago
99.99 % uptime
Today
Register Operational
90 days ago
99.99 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
Compliance Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Dutchie POS API Operational
90 days ago
100.0 % uptime
Today
Dutchie Ecommerce Operational
90 days ago
99.99 % uptime
Today
Dispensary Portal ? Operational
90 days ago
100.0 % uptime
Today
Consumer Menus ? Operational
90 days ago
99.99 % uptime
Today
Order Terminal Operational
90 days ago
100.0 % uptime
Today
Dutchie Plus Operational
90 days ago
99.99 % uptime
Today
Secure Data Share Operational
90 days ago
100.0 % uptime
Today
Payments Solutions Operational
DutchiePay Operational
Traceability & Compliance Operational
BioTrack Operational
Metrc Operational
Leaf Data Operational
MassCIP Operational
MMUR Operational
PMP Operational
NYC MCDMS Operational
VCCB ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

Unresolved incident: METRC "sold quantity exceeds the package quantity" error.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.