Investigating - We are currently investigating issues around timeouts in METRC OR for the delivery endpoint and we have reached out to METRC API Support for assistance. This is being tracked on METRC Ticket 1797853.

We'll update further once we have more from the team there.

Mar 22, 2023 - 17:56 EDT
Dutchie POS Degraded Performance
90 days ago
99.95 % uptime
Today
Register Degraded Performance
90 days ago
99.99 % uptime
Today
Backoffice Operational
90 days ago
99.77 % uptime
Today
Compliance Degraded Performance
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Dutchie POS API Operational
90 days ago
100.0 % uptime
Today
Dutchie Ecommerce Operational
90 days ago
99.98 % uptime
Today
Dispensary Portal ? Operational
90 days ago
99.98 % uptime
Today
Consumer Menus ? Operational
90 days ago
99.98 % uptime
Today
Order Terminal Operational
90 days ago
99.98 % uptime
Today
Dutchie Plus Operational
90 days ago
99.98 % uptime
Today
Payments Solutions Operational
90 days ago
100.0 % uptime
Today
DutchiePay Operational
90 days ago
100.0 % uptime
Today
Dutchie Pin-Debit Operational
90 days ago
100.0 % uptime
Today
Traceability Operational
90 days ago
100.0 % uptime
Today
BioTrack Operational
90 days ago
100.0 % uptime
Today
Metrc Operational
90 days ago
100.0 % uptime
Today
Leaf Data Operational
90 days ago
100.0 % uptime
Today
MassCIP Operational
90 days ago
100.0 % uptime
Today
MMUR Operational
90 days ago
100.0 % uptime
Today
PMP Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 22, 2023

Unresolved incident: METRC OR - Timeout Errors on delivery endpoint.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Resolved - This incident has been resolved.
Mar 17, 15:44 EDT
Monitoring - Dutchie has rolled out mitigations to resume SMS delivery. We will continue to monitor the situation.
Mar 16, 21:27 EDT
Investigating - Dutchie is currently experiencing text messaging delivery issues. We will update this page as we have more information.
Mar 16, 14:48 EDT
Mar 16, 2023
Resolved - This incident has been resolved.
Mar 16, 14:18 EDT
Investigating - We are investigating an issue where ecommerce menus may not be loading for some customers
Mar 16, 13:59 EDT
Resolved - Text message notifications are being delivered.
Mar 16, 11:20 EDT
Investigating - Dutchie is currently experiencing text messaging delivery issues. We will update this page as we have more information.
Mar 15, 17:54 EDT
Mar 15, 2023
Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023
Resolved - The team has identified and corrected the issue with text messages not being delivered.
Mar 11, 14:54 EST
Mar 10, 2023
Resolved - BioTrack has resolved the issues in New Mexico. All systems are functional.
Mar 10, 18:43 EST
Investigating - We are aware of issues with BioTrack New Mexico. We have reached out and will update as we get more information.
Mar 10, 17:56 EST
Mar 9, 2023

No incidents reported.

Mar 8, 2023
Resolved - This incident has been resolved.
Mar 8, 17:47 EST
Monitoring - We are working with BioTrack to investigate these timeouts, and are monitoring the situation.
Mar 8, 12:26 EST
Update - We are continuing to investigate this issue.
Mar 8, 11:49 EST
Update - We are continuing to investigate this issue.
Mar 8, 11:18 EST
Investigating - We are currently seeing timeouts for some BioTrack customers in New Mexico. We have contacted BioTrack and are working with them to investigate the issue.
Mar 8, 11:18 EST
Resolved - This incident has been resolved.
Mar 8, 12:10 EST
Monitoring - A fix has been identified and rolled out. We are currently monitoring.
Mar 8, 11:49 EST
Investigating - Bluegate customers are experiencing issues, we have applied a fix and are investigating.
Mar 8, 11:31 EST