Resolved
BioTrack in New Mexico has recovered and sales are processing as expected.
Monitoring
We are now seeing successful sales from BioTrack New Mexico. We are continuing to monitor the situation.
Investigating
We are currently investigating an issue affecting New Mexico dispensary operators experiencing errors when completing transactions. BioTrack has been contacted and we are working with their team to resolve this as quickly as possible. Other regions are not impacted. We will provide an update as soon as we have more information.