No components marked as affected
Resolved
We are now seeing successful checkouts with Biotrack FL.
Monitoring
We are currently seeing successful checkouts with Biotrack Florida and are continuing to monitor this.
Investigating
We are aware of an issue with BioTrack Florida where dispensaries are experiencing errors and timeouts when completing sales transactions and initiating deliveries. We have an open ticket with BioTrack and are actively monitoring the situation.
Recommended Action: As advised by BioTrack, we recommend that all users log out and log back in to establish a new session, then attempt their transaction again.
We will continue to provide updates as more information becomes available.
Investigating
We are aware of an issue with Biotrack Florida where dispensaries are currently experiencing errors and timeouts when completing sales transactions and initiating deliveries.
We are actively monitoring the situation and have opened a ticket with BioTrack to facilitate resolution. We will provide updates as more information becomes available.