Resolved
Dutchie Engineering and BioTrack NM have confirmed that this issue is resolved and is no longer occurring at this time.
Monitoring
Dutchie Engineering has worked with BioTrack NM to investigate and mitigate high error rates and timeouts for BioTrack NM customers.At this time, the issues with timeouts for BioTrack NM locations should no longer be occurring. Dutchie Engineering is monitoring.
Investigating
Dutchie Engineering is working with BioTrack to investigate high error rates in BioTrack NM