Degraded POS Performance for Louisiana Customers

Resolved·Degraded performance

This incident has been resolved.

Thu, Jan 2, 2025, 08:50 PM

(1 year ago)

Affected components

Jan 2, 2025, 08:22 PM

08:50 PM

Updates

Resolved

This incident has been resolved.

Thu, Jan 2, 2025, 08:50 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Thu, Jan 2, 2025, 08:35 PM(14 minutes earlier)

Investigating

Customers in Louisiana may be experiencing degraded checkout performance related to the Metrc Traceability system in that market. Engineers continue to investigate. Metrc Case Number: 02238698

Thu, Jan 2, 2025, 08:22 PM(13 minutes earlier)