Resolved
BioTrack NM error rates have returned to normal.
Monitoring
Dutchie Engineering has identified an issue that was affecting some New Mexico customers, where checkouts were failing due to errors from BioTrack NM.
At this time, the issue appears to be resolved by BioTrack NM.
The window of time that these errors occurred was between 2:04 PM EDT and 2:14 PM EDT.