Timeouts in METRC MA

Incident Report for Dutchie

Resolved

Metrc Support has notified us that the issues in Metrc MA should now be resolved. Should you continue to experience errors, please contact Dutchie Support. Metrc Ticket - 1827903

Posted May 31, 2023 - 10:41 EDT

Update

We are continuing to work with the Metrc Support team regarding timeouts in Metrc MA. Metrc Ticket - 1827903

Posted May 30, 2023 - 17:12 EDT

Investigating

We are currently working with the Metrc Support team regarding timeouts observed by our Metrc MA customers. Metrc Ticket - 1827903

Posted May 30, 2023 - 13:35 EDT

This incident affected: Dutchie POS (Register, Backoffice, Compliance, Reporting, Dutchie POS API) and Traceability & Compliance (Metrc).