Errors in METRC DC

Incident Report for Dutchie

Resolved

This incident has been resolved.

Posted May 15, 2023 - 11:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 15, 2023 - 11:11 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 14, 2023 - 16:03 EDT

Investigating

We are currently seeing timeouts for Metrc DC. We have contacted Metrc and the ticket reference number is 1820935.

Posted May 14, 2023 - 14:47 EDT

This incident affected: Traceability & Compliance (Metrc) and Dutchie POS (Compliance).