Errors in METRC DC
Incident Report for Dutchie
Resolved
This incident has been resolved.
Posted May 15, 2023 - 11:11 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 15, 2023 - 11:11 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 14, 2023 - 16:03 EDT
Investigating
We are currently seeing timeouts for Metrc DC. We have contacted Metrc and the ticket reference number is 1820935.
Posted May 14, 2023 - 14:47 EDT
This incident affected: Dutchie POS (Compliance) and Traceability & Compliance (Metrc).