Merrco Dispensaries are currently experiencing checkout issues

Incident Report for Dutchie

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 21:58 EST

Monitoring

The 3rd party provider has implemented a fix that appears to have restored service. Engineering continues to monitor the situation.

Posted Nov 19, 2024 - 21:42 EST

Identified

We have identified an issue with a 3rd party provider and are awaiting resolution. Users attempting to checkout with a credit card in Canada may experience service disruption. Please select a different payment option or pay in store.

Posted Nov 19, 2024 - 21:07 EST

Investigating

We are currently investigating this issue.

Posted Nov 19, 2024 - 20:44 EST

This incident affected: Dutchie Ecommerce (Consumer Menus).