METRC NJ customers are occasionally encountering METRC 500 errors

Incident Report for Dutchie

Resolved

METRC NJ has resolved this issue with 500 errors. Dutchie Engineering is not seeing any additional occurrences of the 500 error from NETRC NJ.

Posted Jan 21, 2025 - 14:51 EST

Monitoring

METRC NJ has been reviewing the issue, and no 500 errors have been received from METRC NJ after 12:13 PM EST on 1/21/2025. Dutchie Engineering is still in contact with METRC while monitoring this incident.

Posted Jan 21, 2025 - 14:20 EST

Investigating

Dutchie Engineering is currently investigating this issue and working with METRC NJ to resolve.

Posted Jan 21, 2025 - 12:27 EST

This incident affected: Traceability & Compliance (Metrc).