Some Order Terminals are having trouble loading new orders and being unresponsive or crashing intermittently after updating to v2.13.

Incident Report for Dutchie

Resolved

This incident has been resolved with update v2.14. Please contact support if you encounter trouble updating to the latest version of the app.

Posted Jan 23, 2022 - 23:00 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 21, 2022 - 10:33 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 20, 2022 - 09:32 PST

This incident affected: Order Terminal.