IDScan issues

Incident Report for Dutchie

Resolved

This incident has been resolved.

Posted Jun 25, 2024 - 22:26 EDT

Monitoring

We are monitoring the POS System as ID Scan works to resolve the identified issue. An update will be posted here once our team confirms the issue has been resolved.

Posted Jun 25, 2024 - 22:18 EDT

Identified

ID Scan is aware of the issue and is actively working to address it.

Posted Jun 25, 2024 - 21:42 EDT

Investigating

We are currently investigating an issue with IDScan. Customers may be unable to scan customers into their point of sale.

Posted Jun 25, 2024 - 21:21 EDT

This incident affected: Dutchie POS (Register).