Metrc experiencing timeouts and errors in all states

Incident Report for Dutchie

Resolved

This incident has been resolved.

Posted May 25, 2023 - 19:50 EDT

Investigating

Ticket 1825897 has been opened with Metrc. We have been notified by metrc that users are seeing timeout and error responses when attempting integrated activity. Metrc has acknowledged an issue on their side that is being addressed.

Posted May 25, 2023 - 11:12 EDT

This incident affected: Traceability & Compliance (Metrc).