Errors in BioTrack New Mexico

Incident Report for Dutchie

Resolved

This incident has been resolved.
Posted Jun 05, 2024 - 18:12 EDT

Identified

BioTrack is aware of the issue and is working on implementing a fix
Posted Jun 05, 2024 - 16:49 EDT

Investigating

We are currently working with the BioTrack Support team regarding errors observed by our Biotrack New Mexico customers.
Posted Jun 05, 2024 - 15:59 EDT
This incident affected: Dutchie POS (Register, Backoffice, Reporting, Dutchie POS API) and Traceability & Compliance (BioTrack).