VCCB Errors on All Requests

Incident Report for Dutchie

Resolved

VCCB has confirmed that they are back up and running, this issue has now been mitigated.
Posted Feb 11, 2025 - 11:28 EST

Monitoring

We are no longer seeing errors from VCCB on our reporting - the state has not confirmed an all clear yet, but fails on requests should no longer be occurring
Posted Feb 11, 2025 - 10:37 EST

Investigating

We have encountered an issue with VCCB where, as of 9:52 EST today 2/11, all of our requests to VCCB are failing. VCCB has acknowledged the issue and is working on resolution, we will continue to monitor.
Posted Feb 11, 2025 - 10:27 EST